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Author FAQ

If you have any question that has not been in this "Author FAQ" area, please feel free to contact us, we will be happy to work for you.

About Submission
1. I would like to submit our product/software to your site. How do I go about it?
2. How can I speedup my submission.
3. There is an error window when I add more then one language in your Languagefield!
.e. English, French German... it won't allow me to write this, how can I do?.
4. I try to submit my product/software to your site, but an unknown error happened, how can I do?

About Product/Software Position
1. How can I make our product/software higher position in your sub-category list?
2. I see some product/software with Red title, how can my product/software get it.

About Rating Guide
1. I got a rating 5 award, but I don't know what "5" means.
2. I got a rating 3 award, why is my product/software so bad you think.
3. My product/software has been in your site, but why don't you give it a rating award?

About Review Again
1. If I want your review staff review my product/software again, how can I do?
2. If I upgrade my product/software, how can I get higher rating from lower rating?
3. If my product/software has been in your site, but it has no rating, how can I get rating award.

About Remove Software
1. I have an early version product/software on your site, how can remove it.

About Downloads
1. Why don't you count the products downloads?

About Submission

1. I would like to submit our product/software to your site. How do I go about it?
Go http://author.brothersoft.com/
Submit your software PAD file(*.XML) or fill in all required field and then click "Submit" button.

2. I have submitted my software, and I accept the message of "There are XXX programs currently in the review queue. Estimated date for your review: XX days", how can I speedup my submission.
Add a link to our site homepage http://www.brothersoft.com here
http://www.brothersoft.com/info/link_us
and let us know

3. We have problem submitting our product/software, there is an error window when we add more then one language in your Language(i.e. English) field! i.e. English, French German... it won't allow us to write this.
It is important for our website interface that language is required and not better than 20 characters. You can write this field like this: English and more Or Multi Languages.

4. I try to submit my product/software to your site by http://author.brothersoft.com/,
but an unknown error happened, how could I do?

You can give me your PAD link or product/software info here
Following is all the required data:
category:
Publisher:
Homepage:
Author Name:
Contact Email:
Support Email:
Title(not better than 50 characters and without version):
Version(i.e. 3.45, beta 2):
Price(i.e. $29.0, $0 for free):
License:
OS(Tick all the platforms your application can work on, CTRL for multi items.):
File Size(KB):
Language(i.e. English):
One line program description: (80 character limit):
Program Description: (2000 character limit):
Download URL1(e.g. http://www.yourhome.com/file.zip or file.exe)

About Product/Software Position

1. If my product/software has been in your site, how can I make our product/software higher position in your sub-category list?
Add a link on your site to your product/software page of our site, and more visitors come from your site to our site and more your product/software gets higher position.

2. I see some product/software with Red title, how can mine get it.
Add a link to our site homepage http://www.brothersoft.com here
http://www.brothersoft.com/info/link_us
and let us know

About Rating Guide

1. I got a rating 5 award. I have a question... I want to add your award to our awards page, but I don't know what "5" means.
Rating 5 is the highest award in our download library! Learn more here
http://www.brothersoft.com/ratingaward.html

2. I got a rating 3 award, why is my product/software so bad you think.
First, a rating 3 award in our site is not so bad just like you think, our review staff give a product/software 3, 4 or 5 rating based on Multi-angle of view, such as whether this product is easy to use, whether it has a professional-looking interface, whether it is excellent compared to other programs in this section and so on.
Learn more here
http://www.brothersoft.com/ratingaward.html

3. My product/software has been in your site, why don't you give it a rating?
There are three reasons:
One: you have not submitted your product/software by yourself.
Two: your product/software isn't good enough to get an over 2 rating award.
If the product/software is under 3 rating, it will not be displayed with rating image.
There: A product/software that we can't review will not receive a rating award.

About Review Again

1. If I want your review staff review my product/software again, how can I do?
let us know

2. If I upgrade my product/software version, how can it get higher rating award from lower rating?
let us know

3. If my product/software has been in your site, but it has no rating, how can I get rating award.
Submit your software again here
http://author.brothersoft.com/
and select "Update" radio button.

About Remove Software

1. I have an early version product/software on your site, how can remove it?
let us know

About Downloads

1. Why don't you count the products downloads?
We count the products downloads but the downloads don't show on our site to visitors.
Our staff discuss this question some times and at last decided to do this. Because some software authors continually refresh(F5) download link in order to increase their products downloads and get "Top" position.
Thus, the downloads is not true. And we don't want to show visitors the inveracious downloads. So we decided to do this at last.

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